Skip to content
Thinkwise

Problems, solved end to end

Named engagements with a defined scope, a team behind them and an outcome to hit - the work you can put a contract around.

Social Media Threat Intelligence

Continuous monitoring for early intervention and public safety.

TRAFFIC INNOTHING THROUGH

Advanced AI watching public channels for hate speech, threats and risky behavior - surfacing them early enough that somebody can still act.

Risk that only surfaced once it had escalated

The engagement

What was in the way?

Organizations had no way to spot hate speech, threats and risky behavior across public social channels before they escalated.

Advanced AI continuously monitors those public channels and delivers instant alerts for early intervention - the difference between reading about an incident and being able to prevent one.

What was in the way

  • No early signal - hate speech, threats and risky behavior went unseen until they escalated

  • Public channels at volume - more information than any team can watch by hand

  • Reputation, users and employees exposed while the risk went undetected

What we built

  • Continuous monitoring - public channels watched without a person watching them

  • Instant alerts - routed for early intervention rather than filed in a report

  • Advanced AI classification - threat and sentiment assessed as content appears

What it runs on

AI & technology
  • NLP threat and sentiment classification

  • Continuous public-channel monitoring

  • Real-time alerting and escalation

What changed

Outcome
  • Faster protection of reputation, users and employees

  • Risks surfaced early enough to act on

  • Escalation paths triggered in real time rather than after review

Where this applies next

Sector fit

Relevant to public safety, community wellbeing and emergency-response agencies that need early signals of risk across the information they are mandated to watch.

See it before it escalates

If you are mandated to watch public channels, tell us what you need to catch and how fast you need to know.